Shipping policy

Shipping Policy

Processing Time

All orders are carefully packed and dispatched within 1–3 business days after payment has been received.

Orders placed on weekends or public holidays will be processed on the next business day.

⸻

Shipping

We currently ship within South Africa.

Please note that delivery times are estimates and may vary depending on your location or courier delays.

⸻

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information so you can follow your parcel’s journey.

⸻

Incorrect Shipping Information

Please ensure that your shipping address is entered correctly at checkout.

Crown cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

⸻

Delays

While we strive to deliver every order within the estimated timeframe, occasional delays beyond our control may occur.

If your order is significantly delayed, please contact us and we’ll be happy to assist.

⸻

Contact

For any shipping enquiries, please contact us at:

or through Instagram:

@houseofcrown.za